Whether it’s chest pain, broken bones, a deep cut that needs stitching
or some other emergency, we’re prepared to take care of your medical
needs 24 hours a day, 7 days a week. Our emergency room doctors and nurses
are trained to handle a medical crisis, and they are committed to responding
to your emergency as fast as possible. Our state-of-the-art, 20-bed Emergency
- Private patient triage area
- Bedside registration
- Comfortable treatment rooms
- Advanced patient monitoring equipment
We know that medical emergencies are stressful. Our staff is committed
to easing your fears by providing frequent progress reports about your
diagnosis, condition and treatment. Here’s what you can expect while
you are in our Emergency Department.
When you arrive, a registered nurse will conduct an initial exam, take
your vital signs and complete a brief medical history. Triage helps us
determine the severity of your emergency and allows us to take care of
the most urgent cases right away. That’s why someone who arrives
after you may be treated before you. We work to see everyone as quickly
as possible and we attend to the most critical needs first.
During registration, we will ask you to sign a treatment consent form and
to provide your name, address, phone number, personal physician and insurance
information. For your convenience, if an exam room is available, a registration
clerk will gather this information at your bedside. If a room is not available,
and your emergency is not life-threatening, you may be asked to remain
in the reception area until a room is ready for you.
Once you are in the treatment area, a physician will examine you and order
any tests needed to evaluate your condition. Depending on the type of
illness or injury, a nurse may start an IV or obtain a blood or urine
sample, or you may undergo diagnostic tests, such as X-rays or a CT scan.
Our goal is to keep you comfortable and conduct tests as quickly as possible.
Some tests take longer to complete, and we appreciate your patience as
we work to provide you with the most prompt, courteous, and comprehensive
emergency care we can offer.
Your treatment will depend on your physician’s orders after the medical
evaluation is complete. Our staff will keep you informed about what to
expect during every part of the treatment process.
Admission or Discharge
Most patients are treated and discharged to go home from the emergency
room. If you are admitted to the hospital, you will be transferred to
a patient room and we will notify your primary care physician. If you
do not have a physician, a physician on our staff – called a hospitalist
— will coordinate your care while you’re at the hospital.
If your emergency room physician determines you can go home, you will receive
written instructions about how to take care of yourself after you leave
the hospital. It is important to follow these instructions, take all prescribed
medications and schedule a follow-up appointment with your personal physician.
If you have questions about your discharge instructions, please ask your nurse.
Physicians are independent practitioners who are not employees or agents
of North Vista Hospital.