Visitor Information

Visitor Information

We encourage loved ones to visit patients and we make every effort to provide a safe and comfortable environment for our patients and visitors. While receiving care, patients have the right to decide who may or may not visit, and those visitors are allowed without regard to race, color, national origin, language, religion, gender identity, sexual orientation, physical or mental disability, or socioeconomic status.

Our staff and caregivers understand the important role that visitors and support persons play and every effort is made to ensure that our patients’ support person is embraced as a valued member of the care team.

  • To safeguard the comfort of all our patients, visitors are asked to talk quietly and leave promptly when visiting hours have ended.
  • The visiting times and/or the number of visitors may be limited in certain circumstances – and vary unit by unit - to protect the health, safety, and privacy of our patients.
  • If visitors are not feeling well or have an illness that can be transferred to our patients, please refrain from visiting.
  • Visitors must follow infection control precautions, keep noise to a minimum, refrain from taking photographs or videos, and comply with restrictions on smoking, alcohol and illegal substances.
  • Before entering and after leaving your loved one's room, make sure to wash your hands.
  • All children must be in the company of a responsible adult and may not be left unattended.

Visiting Hours

General Visiting Hours
General visiting hours are from 10:00 a.m. to 9:00 p.m., seven days a week. Extended visiting hours may be arranged at the discretion of the patient’s physician and the nursing supervisor. Visitors may be asked to leave a patient’s room during tests and treatments.

Critical Care Unit Visiting Hours
Please check with unit for availability.

We kindly ask that visitors are limited to two at a time inside ICU patient rooms unless special arrangements have been made with the patient’s nurse. Comfortable waiting areas are provided nearby. When visiting patients in the ICU please follow these guidelines:

  • Only immediate family members or significant others are allowed to visit in the ICU
  • No flowers or plants are allowed
  • Due to increased risk of infection, children under the age of 12 are not allowed to visit
  • Please limit visits to 10 -15 minutes
  • To protect the privacy of all of our patients, please do not visit in the ICU hallways
  • No cell phone use

Visitor Parking

Free parking is located near all of the hospital entrances. Free valet parking is available at the main entrance Monday through Friday, 8:00 a.m. to 5:00 p.m.

Visitor Waiting Areas

The hospital provides spacious and comfortable lobbies and family waiting areas throughout the facility. Vending machines with a wide range of snack foods are available near family waiting areas.

Dining

Our café is located in the main lobby and is open daily. We offer a wide range of healthy selections for breakfast, lunch and dinner, including daily hot entrees, a salad bar, grill and a variety of desserts.

Breakfast:

Monday-Friday: 6:30 a.m to 10:00 am
Saturday-Sunday: 6:30 a.m. to 9:30 a.m.

Lunch:

Monday-Friday: 11:00 a.m. to 1:30 p.m.
Saturday-Sunday: 11:00 a.m. to 1:30 p.m.

Dinner:

Monday-Friday: 4:00 p.m. to 7:30 p.m.
Saturday-Sunday: CLOSED

Chapel

The North Vista Hospital Chapel is located near the ICU entrance on the first floor. Patients and their families are welcome to visit the Chapel anytime.