At North Vista Hospital, our goal is to help patients have a safe and positive
hospital experience. We’ve put many safety measures in place to
reduce falls, allergic reactions, infections, equipment malfunctions and
medication errors. Still, there are some risks possible with any visit
to a hospital. We believe that when patients and hospitals work together,
we can lower the risk of accidents and improve the safety for all involved.
Research shows that patients who are more involved with their care tend
to get better results. Communication with your health care providers is
extremely important. Make sure you understand all aspects of your care,
including tests, procedures, medications and other instructions regarding
your medical condition. Speak up if you have questions and expect answers
you can understand. You have the right to be well informed about the care
you are receiving.
Here are some topics you should discuss with your health care providers
to help make your hospital stay as safe as possible:
- If you have allergies to certain medications, be sure to tell your doctors
and nurses and ask for that information to be documented in your medical records.
- Inform your health care providers of any medications you are currently
taking, including prescription medications, over-the-counter medications,
vitamins, minerals, dietary/herbal supplements, laxatives, pain relievers,
sleeping aids, etc.
- Ask all questions you have pertaining to medications that are prescribed
for you. Make sure you understand what the medication is for, the dosage,
directions for use, refills, storage, expiration, and what to do about
missed dosages. Discuss any side effects or warnings associated with the
use of the medication and what to do if you experience side effects.
- If your doctor orders treatment or tests during your hospital stay, a member
of your healthcare team will describe what you should expect during the
procedure. You should discuss questions or any concerns you might have
and ask for any information that makes you feel most comfortable and confident
about the care you are receiving.
- Make sure you are clear about any instructions you are given when leaving
for home, including recommended or limited activities, scheduling follow-up
appointments and what medications you need to take.